Terms of Service

These Terms of Service (the “Terms”) are the agreement between you and LITEBYTE Corporation (“LiteByte”, “we”, “us”, “our”). They apply to your account, orders, invoices, renewals, control panel, website, tools, support, and hosted services (together, the “Services”). Please read them before you buy. If you do not agree, do not create an account or use the Services.

1. Agreement, parties, and acceptance

These Terms apply to every person or organisation that creates an account, places an order, pays an invoice, accepts these Terms at checkout, continues using the Services after we update them, or otherwise agrees to them (each a “Customer”, “you”). If you accept on behalf of a company, you confirm that you are authorised to bind it. You and that company are both responsible.

The full agreement is these Terms, your order, the related invoice, our Privacy Policy, and any document we both sign. If a signed order or signed service agreement says something different from these Terms, that signed document controls for that point only. Marketing on the website, Discord messages, and sales chat are helpful, but they are not extra promises unless they also appear in an order or in these Terms.

Please keep the email address on your account up to date. We treat notices sent there as received when sent.

2. Eligibility, accounts, and authority

You must be at least 18 and able to enter a contract. If you are under 18, a parent or guardian must accept these Terms and remains responsible for the account. We may close an account that we reasonably believe was opened by a minor without that acceptance.

Please give us accurate billing details. We may ask for identity, payment, or business documents, including if a payment is questioned. Providing false information is a material breach.

Your account is for you. You are responsible for activity that uses your logins, API keys, sub-users, file access, and staff accounts on the hosted servers. Please keep credentials private and tell us promptly if you think they were stolen. Unauthorised use does not cancel invoices unless we agree in writing that the charges were proven third-party fraud and were not made by you or someone you allowed.

You may not sell, rent, or transfer an account without our written consent. You may not open extra accounts to stack trials, avoid a limit, or get around a hold, closure, or unpaid invoice. We may treat related accounts (same person, company, payment method, email pattern, or network) as one Customer under these Terms.

3. Electronic contracts and records

You agree that these Terms, orders, invoices, payment authorisations, and related records may be created, accepted, stored, and shown electronically. A contract or record is not invalid only because it is electronic. We may rely on registration logs, checkout acceptance, IP addresses, timestamps, payment-processor authorisations, panel activity, and tickets as evidence of the agreement and of delivery of digital services.

LiteByte is a Wyoming corporation and may make contracts and bring or defend claims in its own name. We keep electronic records in the ordinary course of business for billing, security, and legal claims.

4. Services, plans, and locations

We provide game server hosting and related products as described at checkout and on the invoice. The plan, location, and add-ons you receive are those you ordered and paid for. We may update or migrate underlying hardware, software, and (unless you purchased a dedicated IP that we still have available) IP addresses when that is reasonably needed to run the platform well.

Game versions, plugins, mods, datapacks, and third-party panel features can change over time. We do not promise that any particular combination will keep working forever. Your software stack remains your responsibility.

Each plan includes the resources stated on the order. Extra products (domains, additional IPs, extra backups, dedicated servers, and similar) are included only if they appear on the invoice. If any amount on the account is overdue, we may pause or end some or all Services on that account, including services that were previously paid.

5. Fees, taxes, and invoices

You agree to pay each invoice in the stated currency (United States dollars unless we say otherwise) by the due date, without set-off or deduction except where the law requires it. Your card issuer’s foreign-exchange fees, cash-advance fees, and your own bank charges are yours.

Website prices may exclude tax. We may add VAT, sales tax, GST, or similar where we must collect it. You are responsible for taxes on your purchase other than taxes on our net income.

We issue an invoice when you order and when a subscription renews. Once issued, the amount is due on the invoice terms. We may retry a failed payment. A later successful charge on a stored method is a valid payment for that invoice.

If a price or configuration is an obvious error, we may cancel the order and refund what you paid, or invoice the correct amount and let you cancel if you do not wish to continue.

6. Recurring billing and stored payment methods

Unless a product is clearly a one-time fee, the Services are subscriptions. By ordering a subscription and storing a payment method, you authorise LiteByte and its payment processors to charge each renewal term at the then-current rate (including tax) until you cancel under Section 7.

Subscriptions renew automatically at the end of each paid term. Invoice email, panel reminders, and the checkout text are notice that the charge is recurring. Please read invoices and cancel in time if you do not want the next term.

Please keep a valid payment method on file while a subscription is active. We may need a stored method to start or continue the Service. Not being able to remove, replace, or hide a stored payment method is not a cancellation, not a request to end the service, and not a report that a charge is unauthorised. To stop billing, cancel under Section 7. To use a different card, add a working method and, where the portal allows, select it for automatic payments.

A later complaint that a card could not be deleted, that a screen was unclear, or that a processor required a card to stay on file does not undo a renewal that ran while the subscription was still active.

7. Cancellation

You may cancel in the billing portal or by opening a support ticket from the account that owns the service, in either case before the next renewal is generated. Cancellation takes effect at the end of the term you have already paid, unless we agree in writing to stop sooner. Stopping the server, leaving Discord, deleting files, or removing a payment method (or trying to) is not cancellation.

Discord messages, social posts, and informal chat with staff are not cancellation and do not change these Terms.

If you cancel after a renewal invoice has already been issued, that invoice remains payable unless we grant a refund under Section 8. Cancelling later the same day, after the renewal has already run, is too late for that term.

We may decline a new order from a Customer who cancelled only to avoid a pending invoice, review, or acceptable-use issue.

8. Refunds

Refunds are a limited goodwill policy. They are not a promise that you may reverse a payment through your bank. We may decline a refund even if the points below are met, except where the law requires otherwise.

• Please ask within forty-eight (48) hours after the payment, by email to admin@litebyte.co or by support ticket.
• You must not already have received a refund from us on any account.
• The service must not have been used in a way that violates Section 12.

We do not refund dedicated servers, domain registrations or renewals, or products we purchase from a third-party vendor for you. Time after the 48-hour window is not refundable, including unused days in a month you chose not to use.

If we refund you, please do not also open a chargeback or similar dispute for the same amount. If you do, Section 10 applies, and you would owe the refunded sum again if it left our account a second time, plus the costs in Section 11.

If you are a consumer with a cooling-off or withdrawal right, and you asked us to start the digital service straight away, you may lose that right to the extent the law allows once we have started. Opening a server, receiving panel access, or transferring files is the start of the service.

9. Billing questions — please contact us first

If you think an invoice is wrong, unexpected, duplicated, or should not have renewed, please tell us before asking a bank, card issuer, PayPal, or other payment provider to reverse or hold the funds. Most billing issues can be sorted quickly that way.

Please open a ticket from the account or email admin@litebyte.co with the account identifier, invoice number, approximate amount and date, last four digits of the payment method if you have them, and a short explanation. Then allow us fourteen (14) business days from receipt of a complete request to look into it and reply. If we reasonably need more detail, that period pauses until you send it.

This is the contractual process for billing disagreements. Opening a chargeback, retrieval, buyer-protection claim, bank recall, or similar step without completing this process is a material breach of these Terms, except only where a mandatory law gives you a right that cannot be made to wait. Even then, please tell us as soon as you can. Section 10 still applies if the payment is reversed, because the Services would then be unpaid.

A later note about a stored card, latency, a plugin, or a support delay does not replace this process and does not, by itself, make a completed renewal unauthorised.

10. Chargebacks and other payment reversals

This Section applies to chargebacks, retrievals, PayPal or wallet disputes, card-network disputes, bank recalls, ACH/SEPA returns, claims that a payment was unauthorised or that a subscription was cancelled, claims that a product was not received, and any other attempt to reverse or hold a payment we received for the Services (each a “Payment Dispute”).

10.1 Hold on the account

If we are notified of a Payment Dispute, we may — and you agree that we normally will — immediately pause the Services and withhold access on your account and related accounts. That includes game servers, extra IPs, databases, files, backups, snapshots, the control panel, APIs, and ordinary support, other than messages needed to resolve the dispute.

We may keep the server disk, files, and backups in place while the matter is open, both as security for the unpaid amount and as records. We are not required to provide a download or export during that time. Using the Service after a Payment Dispute has been filed is unpaid use and does not create a right to stay online.

10.2 When access is restored

We do not restore access only because a ticket was opened after the dispute, because an event is scheduled, or because the bank has not finished. Access is restored when we can confirm all of the following, or when we agree in writing to another resolution:

• you have withdrawn or cancelled the Payment Dispute with the issuer, or it has been finally decided in our favour; and
• the original amount is back with us in cleared funds that have not been reversed again; and
• any amounts invoiced under Section 11 are paid in cleared funds.

You may also resolve it by paying us, in cleared funds we can reasonably treat as final, the full original amount plus the Section 11 amounts then known, while we continue to respond to the original Payment Dispute. If that replacement payment is later disputed, this Section applies again.

10.3 How we respond

You authorise us to send our records to the payment provider, including these Terms, your acceptance, invoices, authorisation codes, unsuspend-on-payment history, usage records, and correspondence. A successful processor charge, an invoice marked paid, and the service coming back online after payment are evidence that the charge was authorised and that a digital service was delivered.

A “product not received” reason is not accurate for a server that was set up immediately or renewed while you already had it. An “unauthorised” reason is not accurate where you or someone using your account stored the payment method, completed authentication, or used the Service after the payment.

10.4 If the dispute is not resolved

A Payment Dispute opened in breach of Section 9, or not resolved under Section 10.2, is grounds to end all Services, to treat unused time as forfeited, to decline future orders, and to recover the amounts owed. We may report the matter where we reasonably believe the claim was untrue.

11. Amounts that may remain due

If a Payment Dispute or other reversal removes funds from us, or if an invoice is unpaid, you owe:

• the amount of each affected invoice;
• fees charged to us by the processor, card network, or bank for the dispute or reversal;
• our reasonable cost of responding (preparing records and staff time), which we may invoice as a documented amount or as a reasonable flat handling fee;
• interest on overdue amounts at the highest rate the applicable law allows, from the date the money left us or was due, whichever is earlier;
• reasonable collection costs, court costs, and legal fees to the extent the law allows us to recover them.

We may apply account credit to these amounts and may use a collections firm or bring a claim. These sums are a debt for services already made available. They are not a penalty for using a consumer right that cannot be waived. If no such right applied, they are also damages for breach.

12. Acceptable use

Please use the Services for lawful game hosting and ordinary server administration. You must not, and must not allow players or staff to:

• break applicable criminal or civil law;
• store, send, or link to child sexual abuse material or any sexual content involving minors — we will close the service immediately without an export and notify the authorities we are required to notify;
• run phishing, malware, botnets, scanners, exploit kits, or credential stuffing;
• launch, fund, or knowingly pass on denial-of-service or amplification attacks, or fake network packets;
• run open proxies, VPN exits, Tor exits, or similar on a game hosting plan;
• mine cryptocurrency or run unrelated heavy batch jobs on a game plan unless the product description says that is allowed;
• send unsolicited bulk email or run an open mail relay;
• harass, publish private details, threaten, or encourage violence;
• resell the Services as a hosting company without a written reseller agreement;
• try to probe, disrupt, or bypass billing, account holds, or abuse controls.

If we reasonably believe this Section is being broken, or that the platform is at risk, we may look into it and may slow, filter, snapshot, pause, or end the affected service, with or without prior notice. If something is urgent, we may act first and explain afterwards.

13. Game publishers and third-party licences

Please follow the licence, EULA, terms, and brand rules of every game you run, including Minecraft (Mojang/Microsoft) and any other title we offer. Paid ranks, in-game stores, and other monetisation must also follow those publishers’ rules.

Public servers that use offline mode or unofficial authentication so unlicensed clients can join are not allowed. We may pause a service after a publisher complaint or where we reasonably believe unlicensed copies are being helped.

Mods, plugins, datapacks, and maps are third-party software. We do not guarantee them. A crash, lost world, or player loss caused by them is not a billing error and is not a reason for a Payment Dispute.

14. Content, copyright, and DMCA

You keep the rights in content you upload. You give us a limited permission to host, copy, back up, and transmit that content so we can run the Services and handle security, abuse, and legal requests.

You confirm that you have the right to upload that content. If we receive a valid DMCA notice or similar copyright notice, we may remove or disable the material and may let you know. Repeated infringement can lead to closure. Counter-notices may be sent as the law allows. Please send copyright notices to admin@litebyte.co with the information 17 U.S.C. § 512 requires (the work, where it is on our systems, your contact details, good-faith and perjury statements, and signature).

LiteByte names, logos, and website content are ours. Please do not use them to suggest we endorse your server, and please do not register similar names for a competing host.

15. Customer data, backups, and security

Worlds, databases, plugins, and player data on the Service are “Customer Data”. You are responsible for personal data about your players and confirm you have a lawful reason to process it. We process Customer Data to provide the Service, to keep the platform secure, and as described in the Privacy Policy and Section 22.

Please keep your own copies of anything you cannot afford to lose. Any automatic backup we offer is an extra help, not a guarantee. We do not promise that backups are complete, that they run on a set schedule, or that a particular restore will work. We are not responsible for corruption, rollback, or loss of Customer Data, including from a plugin, a disk issue, an accidental delete, or a restore you asked for.

While a Payment Dispute is open, there is no right to export Customer Data. After a normal cancellation, or after unpaid invoices are later paid, we may offer a short window to download data if it is still there; we do not promise that it will be. After a closure under Section 12, we may delete without a download window.

16. Network, attacks, and IP addresses

We provide DDoS protection as a reasonable effort to keep game traffic flowing. No protection can stop every attack. If an attack puts the network or other customers at risk, we may filter traffic or temporarily take an address out of service to protect the platform. That is a protective step, not a failure to deliver the product, and it is not a refund event by itself.

IP addresses stay ours unless a contract clearly assigns them to you. We may move you to a new address when needed. Shared addresses can have a history we did not create; we do not promise listing sites, mail reputation, or game-server lists.

Please do not use the network to attack others. If incoming attacks keep affecting neighbouring services, we may pause yours until a plan change, address change, or move is arranged.

17. Support

Please use the billing ticket system and the email addresses we publish. We aim to reply quickly. Times mentioned on the website are targets, not a guarantee and not a separate service-level agreement. Discord or social media does not count as formal notice, and does not start the Section 9 review period, unless we copy the same text into a ticket.

We may step back from a conversation that is abusive, that floods the queue, or that asks us to do your day-to-day admin (plugin setup, building, or player disputes), except where we choose to help.

If a staff mistake damages Customer Data, your exclusive remedy is our reasonable effort to restore from any backup that still exists, subject to Section 24. Please still use Section 9 before opening a Payment Dispute.

18. Availability and maintenance

We work to keep the Services online and will use commercially reasonable care to do so. Unless we have both signed a separate service-level agreement, website figures about uptime are operational targets, not a warranty and not a credit programme. They are not a reason to reverse a payment.

Planned maintenance, problems at an upstream provider, internet routing, attacks on the network, your software, your DNS, events outside our reasonable control, and control-panel interruptions where the game itself is still running, are not times we owe money for. If you are unhappy with availability and you do not have a signed service-level agreement, your options are to cancel under Section 7 or to ask for a goodwill credit, which we may decline.

19. Dedicated servers, domains, and third-party products

Dedicated servers, colocation, and similar reserved hardware are sold for the minimum term on the order. Ending early does not cancel the remaining fees for that term unless we agree in writing. If a dedicated invoice is reversed, the rest of the contracted fees become due at once. Account credit and “add funds” cannot be used for these products (Section 20).

Domain names are registered through registries and registrars we do not control. They are non-refundable once the registration or renewal is submitted. Registry rules apply. You are responsible for contact details where required and for renewing on time.

Products we buy from a third-party vendor for you are non-refundable and are provided as-is between you and us, on top of any licence that vendor gives you.

20. Promotions, credits, and affiliates

Coupons, credits, trials, and affiliate rewards are offered at our discretion. They may expire, and we may reverse them if we reasonably believe they came from self-referral, stolen codes, extra accounts, or other misuse. Unused credit is not cash, cannot be moved to another account, and is lost if the account is held for a Payment Dispute or closed for breach.

Credit on your billing account — including money you add yourself (“add funds”), promotional credit, and affiliate credit — may be used only for our game hosting products (game servers and add-ons billed as part of that service). It cannot be used for dedicated servers, colocation, reserved hardware, domain registrations or renewals, third-party vendor products, or anything else we mark as excluded. Those invoices still need a card, PayPal, or another method we accept for that product. If the portal lets you try to apply credit anyway, we may still decline it and ask for a normal payment. Credit is not a bank balance and cannot be withdrawn or paid out, except where we agree in writing or the law requires it.

21. Pausing and ending service

You may stop using the Services at any time; cancellation still follows Section 7. We may pause or end service if you break these Terms, do not pay, open a Payment Dispute, put the network at risk, create legal risk, or if the law or an upstream provider requires us to.

A hold under Section 10 may last for the Payment Dispute and any follow-up recovery. We may keep Customer Data during that time even if you ask us to delete it, to the extent Section 22 allows.

After service ends, we may delete Customer Data once we have kept it as long as we reasonably need for backups, claims, and operations. Please download your data before you cancel if the account is in good standing. Ending the service does not cancel debts, indemnity, liability limits, or dispute terms that should naturally continue.

We may decline to take new orders after a Payment Dispute, fraud, or a serious breach of Section 12.

22. Privacy, legal holds, and records

How we handle personal data is also in our Privacy Policy. For how the service is run commercially, these Terms control. Where the Privacy Policy is more specific about data protection, it controls that detail.

A deletion request cannot be used to erase the record of an order, payment, authorisation, account hold, or Payment Dispute. We keep transaction, account, security, and message records for accounting, fraud prevention, dispute handling, tax, and legal claims (including the GDPR legal-claims exception where it applies). Keeping those records is not permission to take a new payment outside a subscription that is still active.

We may share information if we reasonably believe we must, to follow the law, a lawful request, or to protect LiteByte, our customers, or the public.

23. Disclaimers

In everyday terms: we provide hosting with care, but we cannot promise the platform will always be perfect or that every plugin and backup will behave. The formal wording follows, to the extent the law allows.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR COMPATIBLE WITH EVERY GAME VERSION OR PLUGIN, OR THAT CUSTOMER DATA WILL BE PRESERVED.

Some places do not allow implied-warranty disclaimers. There, this Section applies as far as they allow, and any implied warranty lasts only as long as the law requires.

24. Limitation of liability

In everyday terms: if something goes wrong, we are not responsible for knock-on losses such as lost players or donations, and any amount we might owe is capped. The formal wording follows, to the extent the law allows.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LITEBYTE AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST PLAYER DONATIONS, LOST GOODWILL, LOST DATA, COST OF SUBSTITUTE SERVICES, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF THE SERVICES OR THESE TERMS IS LIMITED TO THE FEES YOU ACTUALLY PAID TO US FOR THE AFFECTED SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM. IF YOU HAVE PAID NOTHING IN THAT PERIOD, OUR TOTAL LIABILITY IS LIMITED TO FIFTY UNITED STATES DOLLARS (USD 50).

These limits do not apply where the law says they cannot, such as fraud, or death or personal injury caused by negligence where that cannot be waived. They do apply to data loss, downtime, and support mistakes to the extent the law allows.

25. Indemnity

You will cover, defend, and hold harmless LiteByte and its affiliates, officers, agents, and employees from claims, losses, and reasonable legal costs arising from your Customer Data, your players or staff, your breach of these Terms, a Payment Dispute in breach of Sections 9–11, a breach of law or of a publisher licence, or infringement of someone else’s rights. We may take over defence of a claim that names us; you will still cooperate and pay what you owe under this Section.

26. Changes to these Terms and to prices

We may update these Terms by posting a new version on this page with a new effective date. Using the Services after that date means you accept the update. For a subscription already in a paid term, the new Terms apply from the next renewal, unless the law requires extra notice, in which case we will give it.

List prices may change. A change applies to new orders immediately and to existing subscriptions from the next renewal. If you do not agree, cancel under Section 7 before that renewal.

27. Governing law, consumers, and venue

These Terms are governed by the laws of the State of Wyoming, United States, without its conflict-of-law rules, except as follows. If you are a consumer, protections of the law of your country of habitual residence still apply to the extent a rule such as Article 6 of Regulation (EC) No. 593/2008 (Rome I), or a similar rule, says they cannot be waived. We do not use Wyoming incorporation to take those protections away. Those protections also do not require us to keep running Services that have not been paid for in cleared funds.

Subject to those consumer rights, you and we use the state and federal courts in Wyoming for disputes about these Terms or the Services. You agree we may send legal papers by email to the address on the account and by post to the billing address on file.

Please bring any claim within one (1) year after it arose, unless a longer time is required by a law that cannot be shortened. To the extent it can be waived, you waive a jury trial and any class, collective, or representative action, and you may sue only for yourself. If a court will not enforce that waiver as to you, the rest of this Section still applies.

Nothing here stops us seeking urgent court orders anywhere to protect the network, our intellectual property, or an account hold under Section 10.

28. General

Events outside our control. We are not liable for delay or failure caused by things beyond our reasonable control, including cable damage, upstream data-centre or transit failure, war, terrorism, labour disputes, government action, large-scale cyberattacks, and pandemics.

Assignment. You may not transfer these Terms without our written consent. We may transfer them to an affiliate or as part of a merger, acquisition, or sale of the business.

If a clause cannot be enforced. That clause is adjusted only as much as needed, or dropped, and the rest stays in force.

Delay is not a waiver. If we do not enforce a right straight away, we still have it. A waiver must be in writing. We keep every contractual and legal right about invoices, Payment Disputes, subscriptions, recovery, courts, and records. Continuing to write to each other does not give those rights up.

Entire agreement. These Terms, the Privacy Policy, the order, the invoices, and any signed writing are the whole agreement and replace earlier spoken discussions. Headings are for reading only.

Language. English controls. Sanctions. You confirm you are not a prohibited party under applicable US, EU, or UK sanctions and will not use the Services in embargoed places where that is illegal.

Reading these Terms. “Including” means “including without limitation”. Where we “may” do something, that is our choice. Business days exclude Saturdays, Sundays, and Wyoming public holidays, and are counted in Sheridan County, Wyoming time unless we name another timezone for a specific deadline.

29. Contact

• Email: admin@litebyte.co
• Billing questions (Section 9): the same email, or a support ticket
• Phone: (307) 218-3481
• Discord (not a legal notice channel): Join our Discord
• Postal address: LITEBYTE Corporation, 1309 Coffeen Avenue STE 19429, Sheridan, WY 82801, USA