Legal

Terms and Conditions

INTRODUCTION

These Terms of Service (the “Agreement”) govern your use of hosting and related services (“Services”) provided by LiteByte (the “Service Provider”). Throughout this document, the terms “we,” “us,” and “our” refer to LiteByte.

LiteByte operates as a subsidiary of Immo Groep Vander Cruyssen BV. The director responsible for this subsidiary is Thibau De Kegel.

LiteByte is registered in Belgium under company number BE0463.363.060. The registered office is located at Markt 10, 9230 Wetteren, Belgium. The address of the board of directors for this subsidiary is Kastanjelaan 17, 9250 Waasmunster, East-Flanders, Belgium.

Please read this Agreement carefully to understand your rights and obligations. Your registration and use of our system imply acceptance of these Terms. If you disagree with any part of the terms, you should discontinue use of our Services.

DESCRIPTION OF SERVICES

LiteByte offers various web hosting solutions, designed to ensure the accessibility of your website via the internet. Additional services may include, but are not limited to, domain registration and game hosting, subject to timely payments. Failure to settle due payments may result in service suspension or termination, at our discretion.

ACCESSIBILITY COMMITMENT

We are committed to ensuring that our Services are accessible to everyone. Should you encounter any issues or require assistance, please contact us at admin@litebyte.co.

DATA INTEGRITY

LiteByte is not responsible for any issues that arise due to data corruption or loss. We recommend that customers regularly back up their data.

RIGHT TO DISAMBIGUATION

In the event of any ambiguity or questions regarding our terms or services, LiteByte reserves the right to provide clarification and disambiguation to ensure understanding and compliance.

PRIVACY POLICY

For information regarding how we collect, use, and protect your personal data, please visit our Privacy Policy at litebyte.co/privacy-policy.

TERMINATION

You may terminate this Agreement at any time. Upon termination, you will lose access to any Services provided by LiteByte. We also reserve the right to terminate this Agreement for any reason, resulting in a loss of service to you.

INDEMNIFICATION

You agree to indemnify and hold harmless LiteByte and its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your use of the Services.

REFUNDS

Refunds for any subscription purchased from LiteByte are permissible under the following conditions, although LiteByte reserves the right to refuse any refund request even if the criteria below are met:

  • A request for a refund must be submitted within forty-eight (48) hours after the transaction was processed;
  • The customer must not have previously invoked a refund under this policy.

Please note that refunds are not accepted for dedicated servers, domains, or products derived from WHMCS Marketplace. To request a refund, contact us at admin@litebyte.co or via our support page at https://billing.litebyte.co/submitticket.php, subject to the conditions detailed above.

By accepting these terms, you acknowledge that LiteByte may issue refunds at its sole discretion.

What is game hosting?

Game hosting refers to the process of renting or setting up servers to run multiplayer online games. These servers allow players to connect and play together in the same game world.

Why do I need game hosting?

Game hosting is essential for multiplayer gaming. It provides a dedicated server where players can join, ensuring a smooth and lag-free gaming experience. It also allows you to customize game settings and mods.

How do I choose a game hosting provider?

Consider factors like server location, performance, scalability, customer support, and price when choosing a game hosting provider. Read reviews and ask for recommendations from fellow gamers.

What types of games can I host?

You can host various types of games, including first-person shooters, role-playing games, survival games, strategy games, and more. The type of game hosting you need depends on the game's requirements.

What is server latency or ping?

Server latency or ping measures the time it takes for data to travel between your computer and the game server. Lower ping values indicate better responsiveness and less lag.

How do I manage a game server?

Game server management varies depending on the hosting provider and game type. Typically, you'll have access to a control panel or command-line interface to configure settings, mods, and player access.

Can I run mods on my game server?

Yes, many game hosting providers support mods. You can install and manage mods to enhance gameplay or customize the game to your liking.

What is DDoS protection, and do I need it?

DDoS (Distributed Denial of Service) protection helps defend your game server from malicious attacks that could disrupt gameplay. It's essential for maintaining server stability, especially for popular games.

How much does game hosting cost?

Game hosting costs vary depending on the provider, server type, and game. Prices can range from a few dollars per month for small servers to hundreds for high-performance dedicated servers.

Is there 24/7 customer support?

Many reputable game hosting providers offer 24/7 customer support to assist with technical issues and server management.

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