Privacy Policy for LiteByte

Introduction

Welcome to LiteByte. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal data when you visit our website, purchase our services, or interact with our content, and outlines your privacy rights and the protections provided by law.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy describes how LiteByte collects, uses, stores, and transfers your personal data when you use our website and services.

Controller

LiteByte, owned by Thibau De Kegel, is the data controller responsible for your personal data (referred to as “LiteByte”, “we”, “us”, or “our” in this privacy policy).

Contact Details

Our full details are:

• Full name of legal entity: LiteByte
• Email address: [email protected]
• Postal address: Eikenlaan 11, 9250 Waasmunster, East-Flanders, Belgium

For any questions regarding this policy or how we handle your personal data, you can contact us using the details above.

2. The Data We Collect About You

We may collect and process different types of personal data, including but not limited to:

• Identity Data: First name, last name, username or similar identifier, title.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details.
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data: Username, password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Personal Data

We will only use your personal data when legally permitted. Common uses include:

• To register you as a new customer.
• To process and deliver your order, including managing payments, fees, and charges, and collecting and recovering money owed.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey.
• To enable you to participate in a prize draw, competition, or complete a survey.
• To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
• To improve our website, products/services, marketing, customer relationships, and experiences.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
• Legitimate interests: Processing necessary for our legitimate interests (e.g., to manage and improve our business) provided that your interests and fundamental rights do not override those interests.
• Compliance with a legal obligation: Processing necessary for compliance with a legal obligation to which we are subject.
• Consent: We may rely on your consent to process your personal data in specific circumstances. You have the right to withdraw your consent at any time.

4. Disclosure of Your Personal Data

We may share your personal data with:

• Service providers acting as processors, who provide IT and system administration services, ensuring the security and operational functionality of our systems.
• System administrators and developers, who may access encrypted data to create backups or perform maintenance tasks. All data transfers and storage are encrypted to ensure security.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Regulators and other authorities who require reporting of processing activities in certain circumstances.
• Payment processing companies, like Stripe, where we comply with PCI DSS standards.

5. International Transfers

We may transfer your personal data outside the European Economic Area (EEA), including to countries where data protection laws may differ from those in your country. In such cases, we ensure that all necessary safeguards are in place to protect your data, including:

• Standard Contractual Clauses (SCCs): We may use SCCs approved by the European Commission as a safeguard for data transfers.
• Data encryption: All personal data is encrypted during transfer and storage to ensure its security.

6. Data Security

We have implemented appropriate security measures in line with ISO 27001 standards to prevent unauthorized access, use, or disclosure of your personal data. Access to your data is limited to those employees, agents, contractors, and other third parties who have a legitimate need to know. All data is encrypted to further secure it against unauthorized access.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations.

8. Your Legal Rights

Under EU data protection law, you have the following rights regarding your personal data:

• Right to access: Request access to your personal data.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data where there is no longer a legal reason to process it.
• Right to restrict processing: Request to restrict the processing of your data in certain circumstances.
• Right to data portability: Request transfer of your data to you or another party.
• Right to withdraw consent: Withdraw consent where we rely on it to process your data.

If you wish to exercise any of these rights, please contact us at the details provided above.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

• Email: [email protected]
• Postal Address: LiteByte, Eikenlaan 11, 9250 Waasmunster, East-Flanders, Belgium